CareerPlug: Minutes Matter

by Mary Kennedy Thompson, COO on November 5, 2018

It was a joy seeing so many of you at Reunion and providing you with an update on how CareerPlug has helped so many grow their businesses in the last year.

The question is: Have you utilized CareerPlug in your business? If not, what are you waiting for? After all, minutes matter.

True success in your business begins with offering an exceptional experience to both your customers and employees. To help you build your business from the inside out, CareerPlug allows you to:

  1. Build a talent magnet
  2. Hire more superstars
  3. Launch new hires

We’ve heard countless CareerPlug success stories since the launch. Glass Doctor franchisee Jim Bernstein shared the platform helped him finally fill a long-vacant position in just a few short weeks:

“Awesome results in a short period of time. The platform is great for posting technician positions. In the few weeks we have been using this, we have hired an auto glass specialist.”

Rainbow International franchisee Pat Riley calls CareerPlug a “best find.”

“CareerPlug has been one of the best finds of the year. The number of applicants we are receiving is much high that what we were receiving with previous methods!”

Click on the video screenshot below or copy/paste this url: https://youtu.be/PQZkRsbcrfg into a web browser to hear from franchise owners from many brands about how CareerPlug has impacted their business.

careerplug video screenshot

Our current conversion rate of applicants to hires is three percent. There is a reason this percentage is so low.  Know that we can do better than this! It’s simple to do, and it’s a huge opportunity!

Here is the secret:

  • On average, it takes us two-and-a-half days to contact talent, and more than 20 days to hire talent. This slow response rate is holding us back.  
    • Would you wait that long if a huge potential account called you and said they wanted to do business with you?  You would jump on that opportunity immediately.  We should be doing the same thing when a potential applicant, who fits the criteria of a technician you need immediately, completes an application.  Don’t wait… contact them immediately!  It shows them that you have the same interest in them that they have in you.

How can you recruit like it matters and accelerate your business growth? Again, it’s simple:

  1. Make first applicant contact in less than 15 minutes.
  2. Hire good candidates in less than a week.
  3. Use your onboarding module for big and small data and give your new employee a great experience. 

Recruiting and retaining excellent employees is key to your business success. With CareerPlug, we’ve made it easier than ever. Explore the platform today, and remember, minutes matter!

Topics: CareerPlug


Mary Kennedy Thompson, COO

Mary Kennedy Thompson, COO

Mary Kennedy Thompson has a long history with Neighborly and now serves as the company Chief Operating Officer. Mary is an expert in business, franchising, leadership and plumbing!

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