Introducing Your Compliance Team

Meet Raygen, Jenn, Dana, and Hamilton, your Grounds Guys Compliance Team!

We are your Grounds Guys compliance team. Compliance handles issues relating to following the terms of the franchise agreement and business operations. We will work closely with you, providing gentle reminders about payments, reporting, and insurance.

We are honored to be a part of the Grounds Guys family through a challenging year. The Grounds Guys has demonstrated remarkable resiliency and service through 2020.

Raygen Smith- HeadshotRaygen
My name is Raygen Smith, and I am your Franchise Compliance Administrator. I work directly with you, the franchise owners, as well as the operations team. I strive to help keep you compliant so that you can be successful in your business! I have been with Neighborly for almost two years now. Neighborly's values are significant to me, and I like that they are always recognized. It makes for a successful company and a robust and family-like environment. I come from a family of business owners, so I have a strong work ethic and desire for success. In my free time, you can find me spending time with family and friends or at a concert enjoying live music, and volunteering for the Heart of Texas fair and rodeo. I am a member of the South 40 Committee. I'm from Crawford, TX. I live with my fiancé, Taylor, and our American Bulldog pup, Boudreaux. We're very excited to be getting married next month on 10/31. We will be getting married on our anniversary surrounded by family and closest friends.

Jenn
My name is Jenn White, and I handle insurance in the compliance department at Neighborly. I am that pesky lady that sends emails requesting your certificate of insurance! This is so important for your franchise and to keep everything running smoothly when it comes to your insurance needs. I am always here for questions and concerns when it comes to insurance. I am from Midland, Texas, and have lived in Waco for almost five years. In my final year at Texas Tech, I am finishing up my bachelor’s in organizational leadership and human resources. I have been married for 16 years and have two kiddos. I also have five fur babies. I love working at Neighborly and getting to know all my fantastic franchisees. It is so nice getting to work with you and hope to help with anything you need when it comes to insurance.

Dana McGee Headshot-2Dana
My name is Dana McGee, and I manage post-termination compliance for Neighborly. My role ensures that all franchisees comply with their termination terms (i.e., removing software access, transferring phone numbers, and eliminating online listings). So please contact me if you have concerns about former franchisees in your area.

Before Neighborly, I managed marketing for a property management firm in Seattle, where I created brand strategies. When I'm not busy with my toddler, I enjoy visiting farmer's markets and traveling to new places with my family.

 

Hamilton Lindley Headshot 2019-1Hamilton
My name is Hamilton Lindley, and I manage the compliance staff for Neighborly. As a compliance manager, I provide the brand management strategy to keep the franchise system healthy by ensuring enforcement of the franchise agreement. Before this role, I worked in Neighborly’s legal department and some law firms in Dallas. I received a business degree in entrepreneurship from Baylor, and that’s also where I received my law degree.

We moved our family of five to Waco after a decade in Dallas. It is a beautiful change. Here I’ve learned that calls need to get returned the same day, that grit can get you through a lot, and that everything is possible through God. When we first moved back to Waco, we went to the Bear Pit at Baylor to see the Baylor Bear mascots. My kids saw the bears sleeping and said it was “probably from eating all them Longhorns.” I’ve never been prouder of my persuasion skills.

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We live our Code of Values® by...

...Making only agreements we are willing, able and intend to keep.