Operations Update: CES Training and Greenius

As a follow up to last week's message about updating your Customer Engagement System (CES) information, we now have a webinar set for Friday, May 28 at 10 a.m. CT. Plus, get started with Greenius and check out SoilKit.

In case you missed last week's message, click here to review it.

CES Training Friday, May 28, 2021 at 10 a.m. CT
During this training, you will receive all the information necessary to manage and update your CES profile. We will discuss why CES is important, walk you through the CES platform, share best practices, and answer any questions. Click here to join our Friday Webinar for CES training. 

What is CES?  
The CES platform is the single source of truth for all franchise owner website data. Since CES syncs and serves as the heart for many Neighborly technology platforms, keeping the data current and accurate helps us better serve our customers. Neighborly technology platforms that pull information from CES include the Neighborly website, the Neighborly app, Neighborly call center and many more as pictured in the graphic below. 

ces graphic


Get Started with Greenius

As we've been discussing for the last several months, the Greenius accounts for Grounds Guys owners launched April 1. Every franchise owner now has the ability to integrate this tool into their team’s training and onboarding processes. With the scarcity of labor being reported from across our system, there couldn't be a more important year for our owners to invest in training and retaining their employees. Once again, please contact your FBC if you have any questions about your Greenius account. Click here for Greenius resources and more information. 

Greenius


SoilKit

SoilKit, by AgriTech Corp., is a fully-automated, laboratory-based soil test & testing technology platform that provides landscapers with an incredibly easy-to-use soil collection and registration process. The easy-to-understand results include specific product and quantity recommendations for nutrients and soil amendments aligned to those products sold by the landscaper. Learn more here. 

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